Effective Date: 25 July 2025
Last Updated: 25 July 2025
This privacy policy ("Privacy Policy") describes the types of personal information that Hawcx Inc. ("Hawcx," "we," "our," and/or "us") collects, uses, and discloses from individuals ("you" or "your") who use our website (including https://www.hawcx.com/) and services that link to this Privacy Policy (our "Services"). As used in this Privacy Policy, "personal information" means any information relating to an identified or identifiable individual. By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service. You may download a printable copy of this Privacy Policy (PDF here).
Notice for State Residents
This Privacy Policy describes how we collect, use, disclose, retain, and where applicable, sell or share your personal information in connection with your use of our Services. It also explains the privacy rights granted to you under the respective laws of California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, Montana, Iowa, Delaware, Nebraska, New Hampshire, and New Jersey and outlines how you can exercise those rights.
For a comprehensive overview of your rights under California and other applicable state privacy laws, please refer to the section titled "Your rights and choices." There, you will find detailed instructions on how to opt out of the sale or sharing of your personal information. The section also explains how you may exercise other rights, such as limiting the use and disclosure of your personal information, and requesting access, correction, deletion, restriction, objection, or data portability.
We remain committed to respecting your privacy and ensuring that you have clear and accessible options for managing your personal data.
Table of Contents
Personal information we collect
How we use the personal information we collect
Legal bases for processing European personal information
How we disclose the personal information we collect
Your rights and choices
Third parties
Retention
Security
De-identified data
Children's Privacy
International transfers
Agreement to Terms of Service and Privacy Policy
Opt-out policy
Changes to this Privacy Policy
Contact information
1. Personal Information We Collect
We may collect a variety of personal information from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal information, as well as the consequences of failing to do so. If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it.
A. Personal Information You Provide Us
Registration and Account Information When you sign up for an account, we ask you for your name, email address, and phone number.
Communications If you contact us directly, we may receive information about you, such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below), to learn how to deliver a better customer experience and improve our Services.
Careers If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.
Payment Information If you make a payment on our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.
B. Personal Information We Collect When You Use Our Services
Location Information When you use our Services, we may receive your location information (for example, your IP address may indicate your general geographic region).
Device Information We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, and device identifiers.
Usage Information To help us understand how you use our Services and to help us improve it, we automatically receive information about your interactions with our Services, like the pages or other content you view, referrer information (the website you visited before coming to our Services), and the dates and times of your visits.
Information from Cookies and Other Tracking Technologies We and our third-party partners may collect information using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer. They contain information that is transferred to your computer's hard drive. We and our third-party partners may also use pixel tags and web beacons on the Services. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. We use cookies, beacons, invisible tags, and similar technologies (collectively "Cookies") to collect information about your browsing activities and to distinguish you from other users of the Services. This aids your experience when you use the Services and allows us to improve the functionality of the Services. Cookies can be used for performance management (i.e., collecting information on how the Services are being used for analytics purposes). They can also be used for functionality management, enabling us to make your visit more efficient by, for example, remembering language preferences, passwords, and log-in details.
Below is an overview of the types of Cookies we and third parties may use to collect information:
Strictly Necessary Cookies: Some Cookies are strictly necessary to make the Services available to you. We cannot provide you with the Services without this type of Cookies.
Functional Cookies: Functional Cookies are used to recognize you when you return to the Services. This enables us to adapt our content for you and remember your preferences. For example, we use functional Cookies to remember your choice of language or region.
Analytical and Performance Cookies: We also use Cookies for website analytics purposes to operate, maintain and improve the Services. We may use our own analytics Cookies or use third-party analytics providers such as Google Analytics. Google uses the data collected to track and monitor the use of our Services. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. These providers may also collect information about your use of other websites, apps, and online resources.
Advertisement Cookies: We also use Cookies for advertisement purposes to provide visitors with customized advertisements based on the pages you visited previously, and to analyze the effectiveness of the ad campaigns.
Please review your web browser's "Help" file to learn how you may modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential. You can find more information about your rights and choices, and how to block the use of certain Cookies in the section your rights and choices below.
C. Personal Information We Receive From Other Sources
Slack Information If you Slack us, we may receive information about you, including your name, username, email, messages, and your use of Slack on our channel. You understand and agree that the collection, use, and disclosure of your information by Slack will be governed by Slack's privacy policy. We encourage you to review Slack's privacy policy.
As part of our password less architecture, Hawcx does not collect or store user passwords, private keys, biometric templates, or other sensitive authentication data.
2. How We Use the Personal Information We Collect
We use the personal information we collect:
To provide, maintain, improve, and enhance our Services
To train, develop, and improve the artificial intelligence, machine learning, and models that we use to support our Services
To understand and analyze how you use our Services and develop new products, services, features, and functionality
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support
To facilitate the connection of third-party services or applications, such as Slack
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you
To implement quality control across the website and the Services by conducting internal research, for the purpose of bug detection and error reporting
To generate anonymized or aggregate data containing only de-identified, non-personal information that we may use for any lawful purposes
To facilitate transactions and payments
To find and prevent fraud and abuse, and respond to trust and safety issues that may arise
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency
For other purposes for which we provide specific notice at the time the information is collected
3. Legal Bases for Processing European Personal Information
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), we only process your personal information when we have a valid "legal basis," including as set forth below.
Consent: We may process your personal information where you have consented to certain processing of your personal information. For example, we may process your personal information to send you marketing communications or to use Cookies where you have consented to such use.
Contractual Necessity: We may process your personal information where required to provide you with the Services. For example, we may need to process your personal information to respond to your inquiries or requests.
Compliance with a Legal Obligation: We may process your personal information where we have a legal obligation to do so. For example, we may process your personal information to comply with tax, labor and accounting obligations.
Legitimate Interests: We may process your personal information where we or a third party have a legitimate interest in processing your personal information. Specifically, we have a legitimate interest in using your personal information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of the Services. We only rely on our or a third party's legitimate interests to process your personal information when these interests are not overridden by your rights and interests.
4. How We Disclose the Personal Information We Collect
We do not sell, rent, or trade your information. We may share or disclose your information, with your consent, to the following parties:
Partners and Affiliates We may disclose any information we receive to our current or future partners and affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers We may disclose any information we receive to vendors and service providers retained in connection with the operation of our Services.
Other Online Services Our Services allow you to, upon your direction, disclose information to other online services, such as Slack. You understand and agree that the collection, use, and disclosure of your information by these other online services will be governed by the privacy policies of these other online services and your settings on these other online services. We encourage you to review their privacy policies.
Analytics Partners We use analytics services such as Google Analytics to collect and process certain analytics data. You can learn more about Google's practices by visiting https://www.google.com/policies/privacy/partners/.
As Required by Law and Similar Disclosures We may access, preserve, and disclose your information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order or subpoena, respond to your requests, or protect your, our, or others' rights, property, or safety.
Merger, Sale, or Other Asset Transfers We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent We may also disclose your information with your permission.
5. Your Rights and Choices
Residents of California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, Montana, Iowa, Delaware, Nebraska, New Hampshire, and New Jersey may have specific rights under their respective state privacy laws regarding the processing of their personal information. Similarly, individuals located in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland may be entitled to comparable rights under applicable data protection regulations, such as the GDPR and UK GDPR. These rights may include the following:
Right to Information/Notice: You may request clear and comprehensive details about how we collect, use, disclose, and process your information, including, where applicable, the categories of sources, business or commercial purposes, and the identities of third parties with whom your information has been shared.
Right of Access: You have the right to request confirmation as to whether we process your personal information and, where we do, access to the categories and specific pieces of information we maintain about you.
Right to Rectification (Correction): If any information we hold about you is inaccurate, incomplete, or outdated, you may request that it be corrected or updated accordingly.
Right to Erasure (Deletion): You may request the deletion of your information from our systems, subject to any lawful exceptions or retention obligations, including for compliance with legal obligations or for the establishment, exercise, or defence of legal claims.
Right to Opt Out of Sales or Sharing: You may request that we refrain from selling your information or sharing it for purposes of targeted advertising or cross-context behavioural advertising, as defined under applicable laws.
Right to Restrict Processing: In certain circumstances, you may ask us to limit the ways in which we use or disclose your information, such as where you contest the accuracy of the information or object to the processing.
Right to Object: Where we rely on our legitimate interests as a legal basis for processing, you may object to the processing of your personal information. You may also object to processing for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out prior to the withdrawal.
Right to Data Portability: You may request that we transmit your personal data to you or another entity in a structured, commonly used, and machine-readable format, subject to applicable legal conditions.
Right to Non-Discrimination: You are entitled to exercise your privacy rights without being subjected to discriminatory treatment.
Right to Appeal: If we decline to act on your request, you may have the right to appeal our decision, depending on your jurisdiction (e.g., Virginia, Colorado).
Right to Limit Use and Disclosure of Sensitive Personal Information: Where applicable (such as under the California Privacy Rights Act), you may request that we limit the use and disclosure of your sensitive personal information to what is necessary to perform the services or provide the goods requested.
Right to File a Complaint: If you believe your data protection rights have been violated, you may file a complaint with the relevant data protection authority in your jurisdiction.
Your European Privacy Rights
If you are located in the EEA or the UK, you may have the rights as described below.
You may request access to the personal information we maintain about you, update, and correct inaccuracies in your personal information, restrict or object to the processing of your personal information, have your personal information deleted, or exercise your right to data portability to easily transfer your personal information to another company. In addition, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
You may withdraw any consent you previously provided to us regarding the processing of your personal information at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdraw your consent.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have specific rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), relating to the access, use, and sharing of your personal information.
Pursuant to California law, we are obligated to provide transparency regarding the categories of personal information we collect, the purposes for which that information is used, the types of third parties with whom it is shared for business or operational needs, and whether any such information is disclosed in exchange for monetary or other valuable consideration, or for purposes of targeted advertising based on your interactions with Services rendered by us.
As described in this Policy, we collect personal information such as your contact information, content you submit, and usage-related data in order to operate our services and personalize your user experience based on inferred preferences. This information may be shared with trusted service providers, affiliates, advertising partners, and, where required, regulatory or legal authorities.
We do not "sell" your personal information in the conventional sense, and we do not use or disclose sensitive personal information except as permitted under applicable CCPA exceptions.
California residents have the right to request access to or deletion of their personal information, to request corrections to inaccurate data, to opt out of the sale or sharing of personal data, and to be free from discriminatory treatment for exercising any of these rights.
If you wish to exercise your rights under California privacy laws or request to opt out of the sharing of your personal information, please refer to the "Contact us" section of this Policy.
You may exercise your data protection rights by contacting us using the contact details at the end of this Privacy Policy. To help protect your privacy and maintain security, we may take reasonable steps to verify your identity before processing your requests.
Please note that these rights are subject to certain exceptions and limitations under applicable law. While updates to your personal information will typically be reflected promptly in our active user databases, we may retain certain personal information for purposes such as backup, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If we decline to take on a request you submit, you may have the right to appeal our decision under applicable local data protection laws. For any such appeal, please reach out to us in accordance with the contact details as provided below.
How to Block Cookies
You can block Cookies by setting your internet browser to block some or all Cookies. However, if you use your browser settings to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Services. You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies or browse the Services using your browser's anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of Cookies or similar technologies which store information on your device, you should change your browser settings accordingly. Where required by applicable law, you will be asked to consent to certain Cookies and similar technologies before we use or install them on your computer or other device.
If you choose not to provide us with personal information we collect, some features of the Services may not work as intended.
6. Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. These links do not imply any endorsement or affiliation by Hawcx. We are not responsible for the privacy practices of these third parties.
Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
7. Retention
When you request that we do so, we take measures to delete your personal information or keep it in a form that does not permit identifying you when this personal information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal information for our own purposes, we determine the retention period taking into account various criteria, such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with the Services, the impact on the Services we provide to you if we delete some personal information from or about you, and mandatory retention periods provided by law and the statute of limitations.
8. Security
Privacy of your personal information is our priority. We make reasonable efforts to protect the information we maintain by implementing security measures designed to safeguard it. These include the use of secure servers, anti-virus and anti-malware software, access control tools, and periodic privacy impact assessments. To further ensure data protection, we adopt the following measures:
We employ industry-standard encryption on all data, both at rest and in transit.
Your personal information remains strictly confidential, and we use it solely to provide support and delivery of the Services.
We retain your personal information only for as long as required by applicable laws or regulatory obligations. Once your information is no longer necessary for business or legal purposes, it is disposed of in a secure and irreversible manner.
However, because no electronic transmission or storage of information can be entirely secure, we cannot guarantee the security or privacy of your information.
9. De-identified Data
We reserve the right, at our sole discretion, to de-identify any information we collect by altering data elements and removing personal identifiers so that the information can no longer be reasonably associated with you or your device. You acknowledge and agree that once data has been de-identified in this manner, it is no longer considered personal information under this Policy, and we may use or disclose such data for any lawful purpose.
10. Children's Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If we learn that we have collected personal information from a child without verifiable parental consent, we will delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information in violation of this Privacy Policy, please contact us at info@hawcx.com to request deletion of such information.
11. International Transfers
Our Services are operated and maintained in the United States. If you access the Services from outside the U.S., including the EEA, the UK, or other jurisdictions with data protection laws that may differ from U.S. law, please be advised that your personal information may be transferred to, processed in, and stored on servers located in the United States or other countries where we or our service providers operate.
We recognize that some jurisdictions, such as the EEA, UK, and Switzerland, impose restrictions on cross-border transfers of personal information. Where applicable, Hawcx ensures that such international transfers are made in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"), the UK GDPR, and other relevant data protection laws. We implement appropriate safeguards for these transfers, including, but not limited to, Standard Contractual Clauses (SCCs), or other legally recognized transfer mechanisms. Copies of the applicable safeguards may be requested by contacting us.
We process your personal information under the legal bases permitted by the GDPR and similar frameworks, including: (i) where processing is necessary for the performance of a contract with you; (ii) where we are required to comply with legal obligations; (iii) where we have a legitimate interest in conducting our business operations, provided that such interests are not overridden by your data protection rights; and (iv) where you have provided explicit consent for the specific processing activity. You have the right to withdraw your consent at any time by contacting us at info@hawcx.com.
By accessing and using our Services or submitting personal information to us, you acknowledge and agree that your personal data may be transferred to, processed in, and stored in jurisdictions outside of your home country, including the United States. These countries may have data protection laws that are different and potentially less protective than those in your jurisdiction.
Hawcx is committed to upholding high standards of data security and privacy. As part of this commitment, we have adopted security controls consistent with ISO/IEC 270001:2013, an internationally recognized standard for information security management systems (ISMS). Our security practices include organizational, technical, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
12. Agreement to Terms of Service and Privacy Policy
By accessing our website and Services, you agree to this Privacy Policy and our Terms of Service.
13. Opt-out Policy
Opt-out from Receiving Information
If you prefer not to receive promotional emails or other communications from us, you may opt out at any time by contacting us at info@hawcx.com.
Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that, when enabled, sends a signal to websites indicating that the user does not wish to be tracked across different sites and services. While the DNT concept has been advocated by the U.S. Federal Trade Commission (FTC), there is currently no industry-wide standard for how websites should respond to such signals. As a result, like many online services, we do not currently respond to DNT signals. Nonetheless, we remain committed to respecting your privacy and providing meaningful choices regarding the use of your personal information, as described in this Privacy Policy.
14. Changes to this Privacy Policy
We will post any updates to this Privacy Policy on this page, and the revised version will be effective when it is posted. If we make a material update, we may notify you of such update through our Services, by email, or other means.
15. Contact Information
Hawcx is responsible and the data controller for processing your personal information. If you have any questions, comments, or concerns about our processing activities, please email us at info@hawcx.com or write to us at:
Hawcx Inc.
731 Casita Way
Los Altos, CA 94022